Terms & Conditions

The receipt of your deposit and/or final payment will indicate that you and your travel agent (when applicable) have read these Terms and Conditions, and that you (and your agent) have accepted them. The Terms and Conditions below form the basis of the contractual relationship between New Asia Travel (NAT) and its clients. It is extremely important that our clients understand and accept these Terms and Conditions as well as all web contents.

I. How to Process to Book with Us?

We make your online reservation extremely satisfying, comfortable and without apprehension over your security, privacy and concern about online reservations.

II. Deposits & Payment Policy

Deposit the amount equivalent to 30% tour the booking is required upon confirmation of booking tour. Balance of the trip will be done before the trip starts or by cash up on arrival. Payment collect can be made by our tour guide or New Asia Travel’s staff. Money transfer or credit card payment with all bank transfer charges/ fees is paid by the clients.

III. Methods of Payment

We are now able to offer 2 methods of Payment:

1. By Western Union (sending money online): www.westernunion.com

2. Wire transfer

IV. Disclaimer

(For clients who make payment by credit card for offline payment only). New Asia Travel will draw USD from your credit card. That amount is normally shown on your credit card. (2.5% of the amount will be charge for bank fee)

V. Service voucher

Voucher will be issued by New Asia Travel after the booked trip is confirmed and payment is completed. A service voucher will be sent by email/fax or to passengers.

VI. Booking Amendment

Flexibility is our strongest point. You can amend your booking when it is made. Just contact us at info@newasiatravel.com  Our reservations team is glad to amend your booking accordingly.

VII. Cancellation Policy

NON REFUNDABLE deposit of 30% of the tour or service price upon tours services confirmation

Cancellations will be charged as follows

+ 30 – 60 days before arrival: non-refundable deposit + 10 – 29 days before arrival:  50% of total booking included non-refundable deposit + Under 10 days before arrival: 100 % + No show: 100%

VIII. Liability

New Asia Travel is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays, accidents, natural disaster, political actions and unrest must be borne by the passengers. Passengers are required to have full travel insurance. Airline schedules and local conditions may affect accommodation and itineraries. Should this occur, New Asia Travel will endeavor to substitute a suitable arrangement of similar value. Participation on any tours implies full agreement to the above conditions by all parties involved.

IX. Passport and Entry Visa

Your passport must be valid for at least six months following your entry date to your travel destination. It is your responsibility to ensure that you are in possession of a valid passport and visa and all travel documents are valid for travel.

X. Travel Insurance

Travel insurance is not included in your tour price. It is the passenger’s responsibility to verify whether his/her local health insurance carrier provides coverage while traveling. Please contact your insurance carrier for details. New Asia Travel strongly advises that you purchase a comprehensive travel insurance policy to cover all aspects of your tour: the loss of deposits through cancellation lot of baggage and personal items, personal injury and death. A waiver must be signed if insurance is declined. If you wish to speak to us, please call us at +84 989366439

Hotlines 24 hours/7 days Customer Support: + (84) 2462927826  +84 89366439 (WhatsApp)